Frequently Asked Questions

Membership

CAN ANYONE JOIN?

The IMR is exclusively for owners of an Indian Motorcycle. Anyone who has purchased an Indian whether through one of our dealerships or private sale is eligible to join. If you have a spouse or partner as your pillion, they are included on your membership and do not have their own, unless of course they too own their own Indian!

HOW MUCH DOES IT COST?

Current owners receive a complimentary two-year membership. Price for membership will be reviewed at a later date.

CAN MY PARTNER JOIN WITH THE SAME BIKE VIN?

Your partner can be linked to your membership, as you go through the registration form there is a question asking if you would like to add a pillion to your account. This is where you can provide their information for us.

IF I SELL MY BIKE, DOES MY MEMBERSHIP END?

No, your membership is good through to the expiry date, but it is best to advise us you have sold your bike so if the next member joins using your VIN we can process their membership for them.

HOW DO I JOIN IF I BOUGHT A USED BIKE?

You can join online here

HOW DO I KNOW WHEN MY MEMBERSHIP EXPIRES?

Your membership expiry date will show on your member card.

I LOST MY CARD, HOW CAN I GET A NEW ONE?

Contact us via support@imraustralia.com or 0417 577 519 and we can send you a new one.

MY MEMBERSHIP KIT HASN’T ARRIVED, WHO DO I CALL?

Please allow 4-6 weeks to receive your kit in the mail. If it has been over six weeks, contact us via support@imraustralia.com or 0417 577 519 we will endeavor to get back to you within 2 business days.

CAN I TRANSFER MY MEMBERSHIP IF I SELL MY BIKE?

No, membership is not transferable. The new owner is welcome to join and will obtain a new membership number.

 

PERKS AND BENEFITS

WHAT DO I GET WITH MY MEMBERSHIP?

You will receive a kit in the mail with an IMR commemorative patch and pin. You can check out our full list of benefits here

HOW DO I REDEEM MY BENEFITS WITH IMR PARTNERS?

All affiliated partners will be listed in the About IMR section of imraustralia.com. All contact details will be listed and any instructions required to redeem benefits.

 

EVENTS

CAN I ADD AN EVENT TO THE IMR EVENT CALENDAR?

Sure! Send details through to support@imraustralia.com. Don’t forget to include event date, time, meeting location, destination, approximate time of event/ride and any other important details for members to participate.

DO YOU HAVE TO BE A MEMBER TO PARTICIPATE IN EVENTS? CAN I BRING MY FRIENDS AND FAMILY?

Most IMR events will be open to friends and family of members. A few exclusive events may take place for members only and this will be clearly stated when promoting these events.

 

GENERAL

HOW DO I CONTACT IMR?

The best place to get information about the Indian Motorcycle Riders Group is at imraustralia.com or our private Facebook group that you can join by heading to the Indian Motorcycle Australia Facebook page and clicking on “Groups” If you can’t find what you are looking for in either of those locations, you can email us at support@imraustralia.com or call us at 0417 577 519.

CAN I PROVIDE SOME FEEDBACK?

We would love to hear your feedback and we will be asking for feedback in various ways throughout the year but you are always welcome to send us any feedback via email at support@imraustralia.com.